Shipping & Delivery Policy

At Printshelf, every single order is printed, hand-crafted, and packaged completely in-house with care and love using 100% eco-friendly, recycled packaging materials.

Here is everything you need to know about how we process, pack, and deliver your orders.

Order Processing & Production Times

Because all of our posters and prints are carefully created in-house, we prepare your items quickly without relying on external fulfillment partners.

Dispatch Timeframe: Orders are processed and dispatched within 24 to 48 business hours after purchase.
Business Days: Our production and dispatch run Monday through Friday. Weekends and UK bank holidays are non-active business days.
Order Confirmation: You will receive an immediate email confirmation upon checkout, followed by a second dispatch notification with tracking details once your order is on its way.

Shipping Destinations & Delivery Rates

We are proud to keep our shipping clear and straightforward for our customers.

UK Shipping (Domestic): FREE Shipping on all orders delivered within the United Kingdom.
International Shipping: We are actively expanding to support global regions, and international rates will be calculated transparently at checkout as new zones launch.
Custom Shipping Requests: If your country is not yet listed at checkout and you need us to ship to your specific location, please send us an email or reach out via our contact page, and we will do our best to accommodate your order.

Multiple Products in One Order

To reduce carbon footprints and packaging waste, multiple items in the same order are always bundled and shipped together in a single package to your provided delivery address.

Note: If you require items from the same order to be shipped to different delivery addresses, please place separate orders or include a clear note at checkout along with the alternative address details before dispatch.

Customs, Taxes & Import Fees

For orders shipped outside the UK, shipments may be subject to local customs duties, import tariffs, or handling taxes depending on your country’s regulations.

Any extra customs or import charges are the sole responsibility of the customer.

Shipping Issues & 30-Day Resolution Guarantee

We want you to love your artwork. In the rare event that your shipment is delayed beyond reasonable transit windows, lost in transit, or damaged upon arrival:

30-Day Support Window: Please contact us within 30 days of your estimated delivery date.
Our Resolution Process: Once reported, our team will investigate immediately and arrange a free replacement or appropriate resolution to make things right.

Incorrect Shipping Address

Customers are responsible for reviewing and providing an accurate, complete shipping address at checkout.

If a package is returned to us by the carrier due to an incorrect or incomplete address provided on the order, reshipment costs to resend the package will apply.